SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmations and reminder messages to customers who have booked an appointment with Scaled Team through our website at scaledteam.com or via our scheduling forms and have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text "STOP" to the number that sent you messages.

After sending "STOP," you will receive a confirmation message

You will no longer receive SMS messages from us unless you opt in again

To rejoin, sign up again through our website or forms

3. Support Information

If you experience issues with the messaging program:

Reply "HELP" for assistance

Email: [email protected]

Phone: 224-634-1712

Support is available during normal business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and from you to us.

Message frequency varies based on your interactions and appointments

Contact your wireless provider for details about your plan

6. Supported Carriers

Our SMS program supports all major U.S. carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction

You must be at least 18 years old to participate in our SMS program.

8. Privacy Policy

For privacy-related information, please review our Privacy Policy at:
scaledteam.com/privacy-policy

Compliance Statement

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding SMS communications.

General Terms of Service

This website (the "Site") is owned and operated by Scaled Team ("Company," "we," or "us").

By using this Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific sections of the Site or services offered.

Accessing the Site in any manner constitutes acceptance of these Terms.

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of those changes.

Intellectual Property Rights

Our Limited License to You

All content on this Site is the property of Scaled Team or its licensors and is protected by intellectual property laws.

You may:

Use the Site for personal, non-commercial purposes only

You may not:

Copy, reproduce, distribute, or exploit content without written permission

You may download or print one copy of pages for personal use, provided all notices remain intact.

Your License to Us

By submitting content (comments, media, etc.), you confirm you have the rights to that content and grant Scaled Team a:

Royalty-free

Perpetual

Irrevocable

Worldwide license

to use, reproduce, modify, and distribute that content.

Disclaimers

We may link to third-party websites. We are not responsible for their content, services, or practices.

All information, products, and services are provided "as is" without warranties of any kind.

We disclaim all warranties, including:

Merchantability

Fitness for a particular purpose

You agree to indemnify and hold Scaled Team harmless from any claims resulting from your use of the Site or violation of these Terms.

Online Commerce

Some parts of the Site may offer third-party products or services.

We are not responsible for third-party quality or performance

Transactions with third parties are solely between you and them

We are not liable for any resulting damages or issues

Registration & Account Security

To access certain features, you may need to create an account.

You agree to:

Provide accurate and complete information

Maintain the confidentiality of your login credentials

You are responsible for all activity under your account.

If you suspect unauthorized access, contact us immediately at:
[email protected]

Termination

We reserve the right to suspend or terminate your access to the Site at any time without notice if you violate these Terms or engage in unlawful behavior.

Upon termination, you must stop using the Site and any materials obtained from it.

Governing Law

These Terms are governed by the laws of the State of Illinois, United States.

Any disputes shall be resolved through binding arbitration in Illinois.

Changes to Terms

We may update these Terms at any time. The latest version will always be posted on our website with the effective date.

Contact Information

If you have any questions about these Terms, contact us at:

Scaled Team
Phone: 224-634-1712
Email: [email protected]
Website: scaledteam.com

By using our website and services, you agree to these Terms of Service.